At a glance

The Bin Castle Coffee app is built to help customers browse the menu, place pickup orders, choose a pickup time, and complete payment. We collect only the information needed to run those features, and we do not sell personal information or use the app for advertising, profiling, or cross-app tracking.

Order information

We use your first name, order details, customizations, notes, and pickup time to prepare and complete your order.

Payments

Card and wallet payments are handled by secure third-party payment providers, and full card numbers are not stored in the app.

Optional SMS

You can add a phone number for order-related text updates, but providing a phone number is optional.

Introduction

This Privacy Policy describes how Bin Castle Coffee House handles information when you use the Bin Castle Coffee mobile app. The app is designed for menu browsing, pickup ordering, pickup time selection, and payment checkout.

We use the information described below only to operate the app, fulfill orders, support customers, and meet business or legal obligations.

Information We Collect

  • First name provided with your order.
  • Order details, selected items, item customizations, order notes, and chosen pickup time.
  • An optional phone number if you choose to receive SMS updates about your order.
  • Transaction and order metadata needed to operate checkout and fulfill orders, such as order identifiers, totals, payment status, timestamps, and related technical records.
  • The app does not request access to your camera, photos, contacts, microphone, or precise location.

How We Use Information

We use information to display the menu, accept and prepare pickup orders, apply customizations and notes, schedule pickup times, process checkout, send order-related communications, provide support, prevent fraud or misuse, and comply with legal obligations.

The app is not used for advertising, profiling, or cross-app tracking.

Payments

Card and wallet payments are processed by secure third-party payment providers. Bin Castle Coffee House receives the checkout and transaction details needed to confirm payment, complete your order, support customer service, and keep required business records.

Bin Castle Coffee House does not store full payment card numbers in the app.

Text Message Updates

If you want order-related SMS updates, you may provide a phone number during checkout. Providing a phone number is optional.

If you prefer not to receive text updates, you can leave the phone number field blank. When a phone number is provided, it is used only for order-related messaging.

Sharing of Information

Bin Castle Coffee House does not sell personal information.

We share information only as needed with service providers that support payment processing, ordering operations, hosting, messaging, fraud prevention, technical support, or legal compliance. We may also disclose information if required by law or if reasonably necessary to protect our rights, customers, or business.

Data Retention

We keep order, transaction, and related support records for as long as reasonably needed to operate the app, fulfill orders, maintain accounting and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

Optional phone numbers provided for order updates are retained only as long as needed for order communications and associated business records.

Your Choices

You can choose whether to provide a phone number for SMS updates. You can also review your order details, customizations, notes, and pickup time before submitting an order.

If you have questions about information related to your order, you can contact Bin Castle Coffee House using the details below.

Children's Privacy

The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the app.

If you believe a child has provided information through the app, contact us and we will review the request.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page and revise the effective date above.

Contact Us

If you have questions about this Privacy Policy or the Bin Castle Coffee app, please contact us: